Shipping policy

Shipping & Returns

At Lucido, we try our best to deliver your order safely and on time.

Shipping Policy

All orders are processed after confirmation. Delivery usually takes 2 to 5 working days depending on your city and location. Orders placed on weekends or public holidays may take a little longer to process.

Please make sure your shipping address and contact number are correct at the time of placing the order to avoid any delivery delays.

Return Policy

We offer a 7 days return policy from the date of delivery. If you receive a wrong, damaged, or defective item, you can request a return within 7 days.

To be eligible for return, the product must be unused, unwashed, and in its original condition with tags and packaging.

Items will not be accepted for return if they are used, damaged by the customer, washed, or returned after 7 days.

For return requests, please contact our support team with your order details.